Privacy Policy

Optima Communications Inc. is committed to maintaining the privacy of our clients/customers. The website email list is used to provide updates on products and services offered by Optima Communications Inc. This information is never shared with or sold to third parties.

Visitors choose to be on Optima Communications’ email list by voluntarily providing their name and email address. The user can opt out of receiving further communications from us by clicking the ‘unsubscribe’ link at the bottom of every email. Or they can email info@optimacomm.com to be removed from our mailing list.

When using our shopping cart system, customers provide information, such as their name, email address, mailing/billing address, and financial information, such as credit card numbers. This information is maintained in secure, encrypted, and protected systems supplied and monitored by our shopping cart provider and Square Merchant Services. If you made a purchase from Optimacomm.com, we retain records of the transaction (excluding credit card information) for a period of 7 years as required by the Canada Revenue Agency.

We are in receipt of your information when you voluntarily contact us via email, phone, in person, or through a social network site, as well as by submitting your information through one of our contact forms or signing up for our email newsletter and/or campaigns powered by MailChimp or other online services we utilize.

For the purpose of conducting day -to -day business with clients, Optima Communications Inc. may collect user submitted information from www.optimacomm.com, email messages, notes from phone conversations, and contact clients/colleagues through public directories, or through public online sources such as LinkedIn and Facebook.

How we use your information

We use your business or personal information in the following ways: to respond to requests, to provide follow up, and to contact you through our opt-in email distribution list. We do not share your identity, contact information or any personal information with a third party at any time, except if required by law.

Additionally, we may reference your business name or personal testimonial on our website with verbal consent.

How long we keep your information

Email contacts and other records are purged every two years. For on-going clients, we retain your contact information in order to continue working with you.

3rd party tracking code

This website, and any other web pages hosted on the root domain of optimacomm.com use Google Analytics tracking code. This tools tracks information related to traffic on this website for the purposes of viewing demographics, interests, impressions, conversions, and marketing. Optimacomm.com does not have access to specific identities and does not directly or actively collect personal information. The information provided to us by Google Analytics is generic and assists us with ads targeting and/or improving online presence.

Cookies

  • Google Analytics – use of cookies: On this website, Google Analytics and Google Advertising cookies are enabled. You may opt out through “Ads Settings, Ad Settings for mobile apps, or any other available means (for example, the NAI’s consumer opt-out)” and Google provides this link for you to opt out from Google Analytics altogether.
  • WordPress – use of cookies: Our main website is powered by WordPress and cookies are utilized for any user that logs in or submits a comment. These cookies are in place to facilitate the use of these website features.