Frequently Asked Questions


Registration is Now Open! 

Register here. 
Work through the 14 comprehensive ACE™ Pronunciation Training Modules at your convenience and at your own pace. Gain exclusive access to one module per week . Enjoy lifetime access to the course content with your membership!

Join our Waiting List to get up-to-date information and to recieve sample exercises.


Lifetime Membership Fee: Special time limited offer of $895 + GST for Canadian residents. No GST for international residents.

*Prices are in Canadian dollars. 

*Prices are subject to change and will be posted.

  • Do others have difficulty understanding you at times?
  • Are you asked to repeat yourself?
  • Are you hesitant to speak up in meetings?
  • Are you reluctant to give presentations?
  • Is your confidence speaking English is low?
  • Have you been passed over for promotions and opportunities?
  • Do you avoid verbal communication?
  • Are you overly reliant on e-mails and text messages?
  • Do you want to be more clearly understood when speaking?
  • Are you motivated to change your pronunciation?

If you answered yes to any of these questions-you will benefit from

The Ideal Participant:

  • Is motivated to improve his/her pronunciation
  • Is willing and able to practice regularly
  • Has a strong desire to be clearly understood
  • Wants to be more confident when communicating
  • Is a professional, tradesperson, stay at home parent, or post-secondary student
  • Is interested in exploring new opportunities, such as:
    – public speaking
    – giving presentations
    – leading teams and meetings
    – interviewing for a job
    – applying for a promotion
    – instructing a class
    – coaching a team
    – mentoring a colleague
    – joining a parent council

ACE™ Canadian
The Canadian Training Program contains some pronunciation patterns that are unique to Canadian speakers. It also has references and vocabulary specific to Canadian geography, culture and lifestyle. This Training Program is recommended for participants currently living in Canada and for those planning to immigrate to Canada. It is open to everyone who may be interested.

ACE™ International
The International Training Program was designed to meet the needs of those participants who prefer to sound more “North American” and slightly less “Canadian”. This accent is typical of people living along the Pacific northwest coast of Canada and the United States. There are more international references in vocabulary, geography and lifestyle in the course content. This Training Program is intended for people living outside of Canada. It is also open to everyone who is interested.

Course Comparison: 

ACE Canadian CourseACE Canadian Course
ACE™ CanadianACE™ International
Comprehensive Content-14 ModulesComprehensive Content-14 Modules
Canadian nuances, such as “Canadian Raising”
(using a more central vowel at times)
No specific “Canadian” vowel sounds or content
Designed for participants living in Canada or planning to immigrate to CanadaDesigned for participants living outside of Canada
Bonus content: Canadian Fun FactsBonus content: Idioms (expressions that can’t be interpreted word by word)
Open to everyoneOpen to everyone

How refunds are administered

Refunds are provided in accordance with our stated refund terms and are processed within 10 business days of your request. The following policy governs refunds for membership programs.

Membership Programs: Membership Programs such as are paid in full when joining. Once the first ACE™ Training Module is delivered, a member is considered as having participated in the Program. If you decide to cancel your membership, please provide written notice within the first 10 days of the training program to You will receive a refund for your membership, minus a $150.00 CDN fee. This fee is based on the prorated cost of two ACE™ Training Modules.

If you enrolled in the program and decide to withdraw before the course start date, you will be refunded your course fee minus a $75.00 CDN administration fee. Spaces are limited in each course, and withdrawals prevent others from participating. To receive a refund, please send written notification of your intention to withdraw to . Notification to withdraw must be received a minimum of five business days prior to the course starting.

Please contact us at with any additional questions related to refunds.

No, the entire fee is due in full during course enrollment. 

Will I receive a certificate of course competition for ACE™ Training Online?

Yes, you will receive a certificate of course competition for ACE™ Training Online once you have completed module 14.

Yes, your employer can apply for the Canada Alberta Job Grant (CAJG) to reimburse up to ⅔ of the training cost. You must live and work in Alberta and not be a temporary resident. Check out the CAJG website for more information and grant application forms.

Canada Alberta Job Grant Office
Toll free: 1-855-638-9424

Do you have an ACE™ Training Online course overview?

Download the Course Overview here

In September 2019, Lisa will start offering some limited individual coaching via Skype or FaceTime. Contact for more information.

Yes, companies can enroll multiple employees and organizations can enroll multiple students. Please contact for more information. 

Ready? Save your spot in ACE™ Training Online now!

It’s time to invest in yourself